Uninstallation Issues

How to perform a Quick Uninstall
How to perform a Full Uninstall
Dialer still runs after uninstall / Dialer icon still visible after uninstall
Dialer is still in Add/Remove program list after uninstall


How to perform a Quick Uninstall

OOIDA ISP can be removed just as any other program using the Control Panel's Add/Remove Programs option. The uninstall process asks the user to reboot, though does not force a reboot. However, it is necessary to reboot the machine to complete the uninstall process.

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How to perform a Full Uninstall

  1. Delete the C:\Program Files\Gearbox Runtime and C:\Program Files\CoreAccess directory and all subdirectories. Note: If you have any problems deleting this directory because a file is in use, reboot the machine and delete the directory afterwards. Make sure that gbxapp.exe and gbx4log.exe are not running at the Task manager.

  2. Open the registry editor and modify the following key: (a.) Navigate to HKEY_CLASSES_ROOT\.ins, (b.)Click on the (Default) key and edit the value data from Shasta_Reg_Handler to x-internet-signup

  3. Delete the following registry key in the registry editor: (a.) Navigate to HKEY_LOCAL_MACHINE\Software, (b.)Delete the entire Rockstar_Software key (be careful not to delete anything else)

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Dialer still runs after uninstall / Dialer icon still visible after uninstall

A reboot is necessary after uninstallation to properly uninstall all components of OOIDA ISP, specifically, to uninstall items that are currently in use.

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Dialer is still in Add/Remove program list after uninstall

On some systems, the OOIDA ISP entry will remain in the program list after uninstall. Clicking Remove again will permanently remove the entry

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